Supporting Families & Funeral Directors Since 2006

Visit our Location
The EpiCentre, Haverhill, CB9 7LR
Give us a Call
01440 554 762
Send us a Message
[email protected]
Opening Hours
Open 24 Hours

Telephone

Available from 9am to 10pm, 7 days a week, our free telephone consultations offer convenient, compassionate support whenever you need it.
FREE Service

Face to Face

Meet with our caring professionals in person, at our office or your home with free face-to-face consultations offered daily from 9am to 8pm.
FREE Service

Online

For those who prefer the flexibility of a virtual meeting, our free online consultations are available from 9am to 10pm, 7 days a week.
FREE Service

We provide comprehensive advice on every aspect of funeral planning, from selecting the right funeral services and products to understanding the necessary legal requirements. Our team of experienced professionals is here to guide you through the entire process, ensuring that you make informed decisions that align with your family’s needs and values. Whether you need help with the logistics or emotional support during this challenging time, we’re here to assist you every step of the way.

We understand that funerals can be expensive, and many families worry about the costs involved. Our free advice includes practical tips and strategies for saving money without compromising on the quality of the service. We can help you identify cost-effective options, avoid unnecessary expenses, and negotiate with service providers. Our goal is to ensure that you can honour your loved one in a meaningful way while staying within your budget. By providing transparent information and unbiased recommendations, we empower you to make financial decisions that are best for your family.

No, all our consultations are entirely free. We believe that every family deserves access to expert guidance during such a difficult time, without the added burden of consultation fees. Whether you prefer a telephone conversation, a face-to-face meeting, or an online session, you can rest assured that our support comes at no cost to you. Our mission is to help families with compassion and care, and that means offering our services freely, so you can focus on what matters most—honouring your loved one.

While high street funeral directors might offer similar services, their advice may sometimes be influenced by a desire to sell specific products or services that benefit their bottom line. In contrast, our advice is completely independent and centered around your needs. We don’t have any financial ties to specific products or service providers, so our recommendations are based solely on what’s best for your family. We prioritise transparency, honesty, and compassion, ensuring that the guidance you receive is in your best interest, not driven by profit.

Choosing a funeral director with many years of experience can be reassuring, but longevity doesn’t always guarantee the best service or value. Our free advice can help you assess whether your current funeral director is truly meeting your needs. We can provide a second opinion on their services, offer additional insights, and suggest alternatives if necessary. Our goal is to ensure that you’re fully informed and confident in your decisions, whether that means staying with your current provider or exploring other options that might better serve your family.

During a consultation, you can expect comprehensive and compassionate support that addresses both the practical and emotional aspects of funeral planning. Our professionals are here to listen to your concerns, answer your questions, and guide you through the entire process. We provide detailed information about your options, help you understand the steps involved, and offer reassurance during this challenging time. Whether you’re feeling overwhelmed, confused, or simply in need of someone to talk to, our consultations are designed to give you the clarity and comfort you need.

Absolutely. We understand that funerals are deeply personal and that cultural and religious traditions play a crucial role in honouring your loved one. Our team is knowledgeable about a wide range of cultural and religious practices, and we can provide advice that ensures your funeral plans align with these traditions. Whether you have specific rituals, customs, or preferences that need to be followed, we’ll work with you to ensure everything is conducted with respect and sensitivity. Our goal is to help you create a service that truly reflects your loved one’s life and values.

Yes, we understand that situations can arise unexpectedly, and you may need immediate support. While our consultations are available from 9am to 10pm, 7 days a week, we are always on hand 24 hours a day to help those in need. Simply call us at 01440 554 762, and we'll be there to provide the guidance and assistance you require, whether it's during an emergency or any time of the day or night. We're committed to being there for you whenever you need us most.

It’s completely normal to feel unsure or overwhelmed when facing the loss of a loved one. That’s why our consultations are designed to provide you with clarity and direction. If you’re not sure where to start, we’ll guide you step by step, explaining your options and helping you understand what needs to be done. We take the time to listen to your concerns and preferences, ensuring that our advice is tailored to your specific situation. Our goal is to make the process as smooth and stress-free as possible, giving you the confidence to make decisions that feel right for your family.

Yes, even if you’ve already begun planning with another funeral director, we can still offer valuable support. Our free advice can serve as a second opinion, helping you evaluate the services you’ve chosen and ensuring that everything is in line with your wishes. If you’re feeling uncertain or have any concerns, we can provide additional guidance to help you make adjustments or explore alternative options if needed. Our focus is on ensuring that you’re completely satisfied with the arrangements, and we’re here to help you achieve that, whether it’s through confirming your current plans or suggesting improvements.

Comprehensive Coverage

Covering all aspects of funeral planning, from choosing a celebrant to arranging transportation, offering a one-stop resource.

Non-Judgmental Assistance

Offering a safe space for families to ask questions and seek advice without fear of judgment, regardless of their situation.

Cost Saving Advice

Offering practical tips and guidance to help families find affordable funeral options without compromising on quality, ensuring they can honour their loved ones within their budget.

Peace of Mind

Offering reassurance to families during a stressful time, knowing they have access to professional advice without any financial obligation.

No Hidden Agendas

Free advice that’s unbiased and independent, with no pressure to purchase services or products.

Experienced Professionals

Advice provided by professionals with decades of experience in the funeral industry, ensuring credible and reliable support.

Ask us a Question

If you have any questions or need advice, we’re here to help. Just drop us a message using the form below, and we’ll get back to you as soon as possible. Your concerns are important to us, and we’re always ready to assist you in any way we can.